Daemon Share

jSupport: Trouble Tickets and FAQ's

Organize your entire process with jSupport. This extension provides features and functionality that used to be available only for high-end enterprise systems. With jSupport, your issues won't be lost, they will get solved.

Tickets each Ticket is categorized and assigned to a Client and Account. A history of comments allows you to follow the entire lifecycle of the ticket and view its status.

FAQs an invaluable feature of jSupport allows you to instantly convert a Ticket into an FAQ. With a single click you can create an FAQ, which in turn will promote confidence for customers, as well as increase their overall satisfaction.

Categories customize the categories that pertain to your business. Each ticket can be designated into a category that works for your way of working.

Quote:

http://rapidshare.com/files/106315541/com_jsupport_v1.5.zip

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